We will deliver the goods in accordance with your order. Please note that if you sign for items in a good condition, you will be unable to make a claim against the courier for damaged in transit. It is in your best interest to inspect all delivered items immediately.
Before you sign for the items, - Check the packaging for any marks/damage, ensure all corners and sides of the packaging are in good condition - If the packaging appears damaged, do not sign as undamaged. Please take a photo of the outer packaging as proof. You must not sign for the goods before seeing them. Do not let the courier say "sign this and i'll go and get it".
They are aware of the procedure and need to follow these guidelines. To claim against the courier and receive FREE replacements you must sign the package as DAMAGED - anything else will mean you accept the goods in good condition.